iOS 11 and newer versions are supported older iOS versions must use Outlook mobile appįor those already on iOS 11 or newer, users must delete any pre-Duo DU email account from their iPhone, then add the email back in using the automatic 'sign-in workflow' (do not use the manual configuration option).Android native mail is not supported users must use the Outlook mobile app.Please note the following information from Duo regarding electronic devices and email: *The mobile apps perform much better than the standard mobile email application. using the Microsoft Outlook email application for your desktop.configuring Outlook (Exchange email) on Android devices.downloading the Outlook app on Apple mobile devices.Scan the QR code that appears in the browser with your Duo app to complete this process and activate your account.įor the best Office 365 email and calendar experience with Duo, we highly recommend taking the following actions*:.Once you download the Duo app, continue to follow the prompts.Leave the browser window open to complete the setup.Note: You can also request an enrollment email from the IT Help Center and use the link inside to start setting up Duo. Follow the browser prompts to set up Duo on your phone, which will guide you to download and install the Duo app on your mobile device, and enroll you in Duo (connect your mobile device to your account).Open a browser and go to and attempt to log in.When your request to use Duo has been completed, or if you are accessing an application linked to Duo, your next attempt to log in will prompt you to set up Duo.įor the smoothest enrollment process, do not download the Duo app until after you are prompted when signing into your email. Please be advised that the University of Denver does not provide hardware tokens for Duo. If you would incur significant expense using Duo on a smartphone, then you may want to enroll in an alternative method, such as a landline. The University will not reimburse users for any expenses incurred. Voice calls are sent only when you request them and would be billed by your carrier like any other inbound voice call. The application is free for all University students, faculty, and staff be advised that a 'Push' authentication uses a very small amount of internet data traffic to function (a few kilobytes per login). Am I Required to Use Duo?ĭuo MFA is required for all employees, students, special community members, and DU users who access Office 365 email and applications, VPN, and any applications that are protected by Duo MFA. Duo is stronger than a password alone because there are two factors confirming who you are: something you have (such as your phone or device) and something you know (your password). Duo Multi-Factor Authentication enhances security by adding a second layer of authentication to your login. The University of Denver provides Duo security to help students, faculty, and staff protect themselves and the University against cybercrime.

What is Duo Multi-Factor Authentication (MFA)?

THE DUO MOBILE APP